What are the responsibilities and job description for the Sales and Marketing Coordinator position at LaPlaya Beach & Golf Resort, a Noble House Resort?
Description
WORK in PARADISE:
Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.
The JOB:
Sales and Marketing Coordinator
The Sales & Marketing Coordinator is a combined role of both internal/external sales and digital marketing and is responsible for group & venue sales activities, including supervising contracts, driving sales revenue, managing customer and vendor relations, and related sales performance. The Sales & Marketing Coordinator will ensure that all client needs and requirements for all groups/events are attended and surpassed from inception to follow up. This individual will additionally help manage accounts receivable, perform internal & external marketing and analysis, monitor and manage social media channels, whilst ensuring content on hotel/OTA websites/primary platforms are consistently up to date.
Requirements
CORE COMPETENCIES:
Customer Focus • Communication • Teamwork • Quality Orientation • Time Management • Adaptability/ Flexibility • Creative and Innovative Thinking • Decision Making and Judgement • Planning and Organizing • Problem Solving • Mediating and Negotiating • Development and Continual Learning • Digital Marketing • Social Media Management
Our CULTURE:
The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.
Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.
LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:
LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.
LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
You Own it if You HAVE:
- Minimum 2 years of experience in hospitality industry sales, marketing administrative support and/or hospitality industry operations
- Must have strong organizational and project management skills, as well as attention to detail
- Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
- Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing
- A dedicated customer service professional that is committed to the highest quality standards
- Being the face of the hotel, the sales coordinator needs to be well groomed and must always dress professionally.
- Ability to examine and re-engineer sales operations, form new policies, develop, and implement new strategies.
- Solid negotiation, conflict resolution, and people management skills.
- Excellent teamwork and team building skills.
- Able to build and maintain lasting relationships with key business partners and customers.
- Ability to create and edit sales materials and presentations.
- Able to effectively communicate both verbally and in writing.
- Ability to coordinate and organize meetings, exhibits, and other events.
- High level of proficiency with Excel, Word, PowerPoint, Publisher, WordPress, Google Analytics, Microsoft Teams
- Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
- Must have strong analytical skills to analyze metrics and create reports
The OFFER:
In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.
Come and be a part of the excitement and spend every day in sunny paradise!
