What are the responsibilities and job description for the Front Desk Receptionist position at LaQuinta Inn & Suites by Wyndham Tucson East?
Front Desk Receptionist
Duties:
- Greet and welcome guests with a friendly and professional demeanor
- Answer and direct incoming phone calls to the appropriate department or staff member
- Provide information and assistance to guests regarding hotel amenities, services, and local attractions
- Check-in and check-out guests, ensuring accuracy of information and payment processing
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Maintain a clean and organized front desk area
Experience:
- Previous experience in hospitality or front desk role preferred
- Familiarity with phone systems and office equipment
- Multilingual skills are a plus
- Knowledge of hospitality management principles
- Strong guest relations skills
- Excellent phone etiquette
- Ability to handle multiple tasks simultaneously with attention to detail
As a Front Desk Receptionist, you will be the first point of contact for our guests. Your friendly and professional demeanor will create a positive impression and ensure a smooth check-in/check-out process. Your excellent communication skills will allow you to effectively assist guests with inquiries, requests, and complaints. Your attention to detail will ensure accurate record keeping and payment processing. If you have a passion for providing exceptional guest service and enjoy working in a fast-paced environment, we would love to have you on our team.
Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position. Employment is contingent upon successful completion of a background check.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry.
Job Type: Part-time
Pay: $14.35 - $14.65 per hour
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Schedule:
- Night shift
- Overnight shift
Ability to Relocate:
- Tucson, AZ 85710: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15