What are the responsibilities and job description for the Barista position at Large Healthcare System?
Job Summary : Must love coffee!!!
SUMMARY
Follows the values, mission and culture of facility by ensuring all products, service and cleanliness standards are met and surpassed by performing the following duties and responsibilities.
*include the following. Other duties may be assigned.
Greets guests in a friendly, pleasant, sincere and enthusiastic manner upon guest entering the building and follows THANKS steps on a regular basis. Regularly look for ways and performs actions to WOW guests.
Communicates well and displays a positive attitude with both co-workers and guests.
Provides guests with product and service information after identifying guest needs. Educates and informs guests about the differences in coffee varieties, beverages, pastries and merchandise. Recommends, suggests or upsells products. Demonstrates home brewing methods and equipment.
Performs table touching activities.
Utilizing electric brewing equipment and other manual kitchen equipment (knife, bagel cutter, etc.), prepares and/or serves a variety of guest orders such as espresso drinks, brewed coffee, pastries, etc., utilizing proper food safety procedures and following recipes and operational standards.
Resolves guest complaints, with assistance from Shift Leader, Assistant Manager or General Manager if needed.
Maintains store appearance and organizational and cleanliness standards by cleaning furniture, espresso machine and other equipment, bar, floors, restrooms, store room and building exterior according to established procedures and governmental/agency requirements. Disposes of garbage as needed.
Utilizing electronic touch-screen register system and peripheral equipment, such as electronic credit card and check verification equipment, completes guest transactions by entering and totaling purchase items in the register system, receiving funds from guests, and providing change to guests when necessary. Counts register till before and after shift. Follows correct cash handling procedures at all times.
Executes Marketing promotions and initiatives.
*
Receives, unpacks, inventories and stocks product shipments such as coffee, pastries, brewing equipment and merchandise. Rotates products (including perishable products) according to established procedures to ensure freshness standards are maintained. Changes displays and merchandise appropriately and cleans/dusts displays regularly.
Maintains all equipment and practices preventative maintenance by following checklists.
Relays guest suggestions to manager and offers suggestions to management regarding operational improvements.
Performs other store operational tasks as assigned by manager.
Job Type: Full-time
Pay: $12.00 - $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Barista experience: 2 years (Required)
- Food Service: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14