What are the responsibilities and job description for the Administrative Specialist I/II - Welcome Center position at Larimer County?
Administrative Specialists provide meaningful, fast-paced work that positively impacts the community in support of this mission. We are seeking motivated individuals that have a passion for helping members of their community by creating a comfortable, welcoming, and inclusive client experience as the first point of contact for our department. Administrative Specialists work with a team to greet walk-in customers, help direct people, route paperwork appropriately, and support clients in identifying HS and community resources. They also provide administrative support to internal staff across all four Human Services divisions (Operations and Organization Development Division, Aging and Adult Services Division, Children, Youth, and Family Division, and the Benefits and Community Support Division).
At Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. Administrative Specialists provide meaningful, fast-paced work that positively impacts the community in support of this mission. Apply today!
What you'll be doing:
- Providing front-line customer service for the department.
- Answering questions and explaining County and departmental policies, rules, and procedures.
- Researching information and directing inquiries or paperwork to the right place.
- Drafting responses to communications based on established policies and procedures.
- Scheduling work orders, service calls, and department activities.
- Tracking activities and maintaining accurate logs.
- Assisting with onboarding and training new or temporary administrative staff.
What we're looking for:
- Professional, polite, and customer-focused attitude.
- Comfortable using computers and handling general office tasks.
- Clear and concise communication skills—both written and verbal.
- A genuine desire to help others and provide great service.
- Strong organizational skills with the ability to prioritize multiple tasks.
- A team player who also works well independently.
- Ability to understand and follow department and County policies.
- Builds strong working relationships with colleagues, partner agencies, and the community.
- Bilingual in Spanish is a plus.
To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.
Depending on qualifications, this position could be hired as an Administrative Specialist I or II.
Administrative Specialist I: $22.2900/hr - $24.8017/hr
- Must be at least 18 years of age.
- One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.
- Must be at least 18 years of age.
- One (1) year experience as an Administrative Specialist I or two (2) years of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.
Benefits
Larimer County offers the following for all Regular/Limited Term positions:
Medical, Dental, and Vision Benefits
FSA or HSA depending on medical plan
Short and Long Term Disability
Employee Assistance Program
Basic Life/Accidental Death & Dismemberment
Accident Insurance
Critical Illness Insurance
Retirement Plan 401(a) with employer match
457(b) Deferred Compensation
Paid time off including vacation, sick, and holidays
The typical schedule for this position is Monday-Friday 8-5pmThis is not a remote or hybrid position. It is located 100% in the office and could be located at one of the following three locations or be asked to rotate to cover based on staffing needs: 1501 Blue Spruce Drive, Fort Collins, CO; 2555 Midpoint Drive, Fort Collins, CO; 200 Peridot Avenue, Loveland, CO.
All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).
All staff working in the Options for Long Term Care Unit, Adult Protection Unit, or Office on Aging will be required to submit information for a Colorado Adult Protective Services data system check (c.r.s. 26-3-1-111).
An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.
All application components must be submitted by 11:59 PM MT on the closing date listed.
Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.
Salary : $22 - $27
