What are the responsibilities and job description for the Spanish Interpreter/Customer Care Coor - Pay: $16.75/hour / M-F position at Larjar, Inc.?

Job Description

18 Years and Growing Strong – Come Join the Team!!

Job Type : Full-time Spanish Interpreter / Customer Care Coordinator (NO SALES!)

Starting pay : $16.75 per hour for fully bilingual candidates(bi-weekly pay)

Schedule : Monday through Friday - 12 : 30pm - 9 : 30pm ( or later - dependent on business needs )
Training Schedule (Paid) : first 3 weeks, M - F ( paid training ) will be from 9am-approximately 5pm (dependent on business needs)
On Site Position – Lake Mary (32746)
15 Days Paid Time Off per year (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck)
Casual Dress Code – Yes, that includes Jeans!
Paid Holidays – no waiting period
Diverse, Inclusive and Positive work environment
Growth and Development Opportunities
Fun Committee (quarterly workplace events)
Cloud Room – your place to relax and unwind during breaks
Comprehensive Benefits Package

Starting pay rate : $16.75 per hour)

Please Note, this is a customer service position and has duties in addition to over the phone translation

Responsibilities (

NO SALES

Accurately translate calls in a live environment in both English and Spanish between two or more parties

Managing inbound and outbound calls

Collaborating with clients, patients, drivers and translators

Performs other related duties as assigned by management

Meeting production expectations

Arrive on time on a daily basis

Recorded Statements

Qualifications / Skills / Abilities

Bilingual in Spanish and English

Simultaneous interpretation

Ability to Relay the style and tone of the original language

Ability to listen to the speaker’s talk and then translate verbatim

Strong oral and written communication skills in both English and Spanish

Maintains consistency and quality assurance for all calls and document translations.

Inbound & outbound calls, data-entry / ACD telephone lines

Ability to work independently

Comfortable Microsoft Office applications

The Spanish Interpreter / Customer Care Coordinator requires 1 year of experience as an interpreter / translator. This position will report to the supervisor and team lead of the assigned department :

Summary : ProCare is the largest privately held Worker’s Compensation transportation and language services provider. Our Customer Service team assists our client companies in their efforts to efficiently arrange transportation to medical appointments, pharmacy stops, etc... and, also provide language support in over 200 languages through both our bi-lingual Customer Service center and through contract interpreters.

Benefits :

Company subsidized Medical Plan

Dental, Vision

Life / Disability Insurance options

401(k)

Welfare Benefits

Paid Time Off (no waiting period) - earned on an accrual basis (4.62 hours per paycheck)

6 Paid Holidays (no waiting period)

Employee Assistance / Discount Program

The above are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EEO / DFWP

Schedule : 12 : 30pm to approximately 9 : 30pm (or later - dependent on business needs)

Training Schedule (Paid) : first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs)

Salary : $17

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Spanish Interpreter/Customer Care Coor - Pay: $16.75/hour / M-F

What are the responsibilities and job description for the Spanish Interpreter/Customer Care Coor - Pay: $16.75/hour / M-F position at Larjar, Inc.?

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