What are the responsibilities and job description for the Host position at Larkin's Restaurants?
Providing Customer Service:
Answer phone calls and inquiries, providing accurate information about the restaurant.
Resolve issues or concerns with dining arrangements in a professional and timely manner.
Ensure guests feel comfortable and welcome throughout their dining experience.
Assisting with Restaurant Operations:
Assist servers and other staff members as needed.
Maintain a clean and organized hostess station.
Provide guests with menus and other relevant information.
Other Duties:
May be responsible for setting up and maintaining the hostess station.
May assist with bussing and resetting tables.
May be required to work nights and weekends.
Warmly greet guests as they arrive, creating a positive first impression.
Direct guests to the appropriate area, such as the waiting area or their table.
Managing Reservations and Seating:
Assign guests to tables efficiently, considering preferences and restaurant layout.
Maintain a seating chart to ensure efficient table turnover and avoid overbooking.
Manage the waiting list and communicate wait times to guests.
Take and manage reservations, ensuring accurate record-keeping.
Answer phone calls and inquiries, providing accurate information about the restaurant.
Resolve issues or concerns with dining arrangements in a professional and timely manner.
Ensure guests feel comfortable and welcome throughout their dining experience.
Assisting with Restaurant Operations:
Assist servers and other staff members as needed.
Maintain a clean and organized hostess station.
Provide guests with menus and other relevant information.
Other Duties:
May be responsible for setting up and maintaining the hostess station.
May assist with bussing and resetting tables.
May be required to work nights and weekends.
Warmly greet guests as they arrive, creating a positive first impression.
Direct guests to the appropriate area, such as the waiting area or their table.
Managing Reservations and Seating:
Assign guests to tables efficiently, considering preferences and restaurant layout.
Maintain a seating chart to ensure efficient table turnover and avoid overbooking.
Manage the waiting list and communicate wait times to guests.
Take and manage reservations, ensuring accurate record-keeping.
