What are the responsibilities and job description for the Assistant General Manager (Miss J's Cafe) position at Las Vegas Petroleum?
About Miss J Cafe:
Miss J Cafe is a cozy, community-focused café known for quality coffee, fresh pastries, and warm hospitality. We're passionate about creating a welcoming environment for our customers and a positive, supportive workplace for our team.
As the Assistant Manager at Miss J Cafe, you'll play a key role in supporting daily operations, maintaining high standards of customer service, and leading a motivated team. You'll be a hands-on leader who sets the tone for a smooth shift and a great customer experience.
Key Responsibilities:- Support the Café Manager in overseeing daily operations.
- Supervise and motivate team members during shifts.
- Ensure high standards of food and beverage quality, cleanliness, and customer service.
- Handle customer inquiries, feedback, and complaints professionally.
- Assist with inventory management and ordering supplies.
- Train and onboard new staff members.
- Monitor cash handling procedures and help with closing/opening duties.
- Ensure compliance with health and safety regulations.
- Step in as acting manager when the Café Manager is off duty.
- Previous experience in a café, restaurant, or hospitality environment.
- Leadership or supervisory experience preferred.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Passion for coffee, food, and great customer service.
- Strong organizational and multitasking abilities.
- Flexibility to work weekends, early mornings, or evenings as needed.
