What are the responsibilities and job description for the Assistant General Manager (Subway) position at Las Vegas Petroleum?
A Subway Assistant Manager typically assists in managing the operations of a Subway restaurant, ensuring smooth daily operations, maintaining customer satisfaction, and supporting the management team. Here’s a general job description:
Key Responsibilities:
Customer Service: Ensure customers have a positive experience by greeting them, taking orders, and resolving issues promptly.
Supervision: Oversee staff during shifts, provide training, and ensure adherence to company policies and standards.
Operational Support: Help manage inventory, restock supplies, and ensure food preparation meets quality standards.
Health & Safety Compliance: Ensure the store adheres to all health, safety, and cleanliness guidelines, including proper food handling, sanitation, and store maintenance.
Shift Management: Assist in scheduling shifts, managing time-off requests, and ensuring staffing levels are appropriate.
Cash Handling: Oversee cash management processes, including opening and closing the register, processing transactions, and balancing cash drawers.
Marketing Support: Help implement promotions and advertising to increase sales.
Problem Solving: Address customer complaints or issues quickly and professionally, seeking to maintain high satisfaction levels.
Reporting: Assist the manager with reporting on sales, inventory, and staff performance.
Team Collaboration: Foster a positive and productive work environment, ensuring the team works well together.
Skills and Qualifications:
Previous experience in the food service industry, preferably in a supervisory role.
Strong leadership and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Knowledge of food safety and health regulations.
Ability to motivate and develop a team.
Education:
High school diploma or equivalent; some positions may require additional education or certifications.
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