Customer Experience Specialist

Job Summary
Las Vegas Petroleum is seeking a skilled and motivated Customer Experience Specialist to join our team. This role involves providing exceptional customer service, preparing food items according to Sbarro's recipes and food safety standards, and maintaining a clean and organized restaurant environment. Our ideal candidate is a highly motivated and customer-focused individual who is passionate about delivering excellent results in a fast-paced environment.
Responsibilities:

• Customer Service:
• Ensure that all customers receive friendly and welcoming service.
• Take customer orders accurately and efficiently, offering assistance when needed.
• Address customer concerns and complaints in a calm, professional manner.
• Maintain a positive and helpful attitude at all times.
• Food Preparation:
• Prepare and assemble food items according to Sbarro's recipes and food safety standards.
• Cook pizzas, pasta, salads, and other menu items while ensuring food is presented according to company guidelines.
• Assist in maintaining food safety standards, ensuring food is stored properly and kitchen equipment is used safely and efficiently.
• Cleanliness & Maintenance:
• Keep the restaurant clean and organized, including dining areas, kitchen, and restrooms.
• Follow cleaning procedures to ensure that all areas meet Sbarro's cleanliness standards.
• Clean workstations, dishes, and utensils as needed, maintaining a tidy and hygienic environment.

Requirements:

• Education: High school diploma or equivalent (preferred but not required).
• Experience: Previous experience in a customer service or food service role is a plus, but not required.
• Skills: Friendly, positive, and professional demeanor; ability to work well in a team environment; strong verbal communication skills; attention to detail; flexibility to work flexible shifts.

Benefits:

• Competitive salary
• Opportunities for career growth and development
• A supportive and dynamic work environment