What are the responsibilities and job description for the Dunkin Assistant Manager position at Las Vegas Petroleum?
Las Vegas Petroleum, a prominent name in fuel and convenience store services, prides itself on delivering quality and outstanding customer experience. Our outlets, including Dunkin' locations, serve delicious coffee and baked goods to our loyal clientele in the Las Vegas Metro area.
Job Overview:
As a Dunkin' Assistant Manager at Las Vegas Petroleum, you will play an essential role in the daily operations of our Dunkin' location, ensuring that everything runs smoothly. You'll assist the Manager in motivating team members, maintaining product quality, and enhancing customer satisfaction. Your leadership will contribute to the overall success of the store while creating a positive environment for both customers and staff.
Key Responsibilities:
- Support the Dunkin' Store Manager in day-to-day operational tasks, ensuring adherence to brand standards.
- Oversee team performance, providing training, feedback, and support to staff members.
- Ensure high levels of customer service are consistently delivered and any customer concerns are resolved promptly.
- Assist in inventory management, including ordering supplies and conducting regular stock audits.
- Execute promotional and marketing initiatives effectively to drive sales.
- Maintain cleanliness and organization within the store, following health and safety regulations.
- Manage cash handling, including deposits and end-of-day reports.
- Act as the Store Manager in their absence, ensuring smooth operation and maintaining store standards.
- High school diploma or equivalent required; degree in business or management is a plus.
- 1-3 years of experience in a fast-paced retail or food service environment, with prior management experience preferred.
- Strong leadership skills with a focus on team motivation and performance.
- Excellent customer service and communication skills.
- Familiarity with inventory control systems and cash management procedures.
- Ability to work in a team-oriented environment while independently managing tasks.
- Proficient with POS systems, Microsoft Office Suite, and familiar with store operations.
- Willingness to work flexible hours, including early mornings, nights, weekends, and holidays.
Physical Requirements:
- Ability to stand for extended periods and perform tasks in a busy retail environment.
- Capability to lift objects weighing up to 25-50 pounds.
- Comfortable working in a fast-paced atmosphere with varying temperatures.
Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food and fuel.
