What are the responsibilities and job description for the Restaurant Operations Director position at Las Vegas Petroleum?
Restaurant General Manager for IHOP
As a key member of the Las Vegas Petroleum team, you will be responsible for leading a dedicated crew to deliver exceptional dining experiences. Our team members take pride in serving high-quality meals that exceed guest expectations.
Key Responsibilities:
- Guest Experience: Ensure outstanding service and quality by meeting our high standards.
- Team Performance: Recruit, train, and mentor staff to develop their skills and promote a culture of teamwork and respect.
- Operational Efficiency: Oversee daily operations, ensuring compliance with health and safety regulations and adherence to company policies.
- Financial Insight: Analyze financial reports to inform business decisions and drive profitability.
- Culinary Development: Collaborate with culinary staff to refine menu offerings and maintain exceptional food quality.
- Local Marketing: Develop and implement local marketing initiatives to attract and retain guests in the community.
Requirements
Essential Qualifications:
- Experience: A minimum of 3 years' experience in a management role within the restaurant industry, preferably in a high-volume setting.
- Leadership Abilities: Proven ability to lead, develop, and motivate a diverse team.
- Customer Focus: Strong commitment to delivering exceptional service and creating memorable experiences for guests.
- Financial Knowledge: Familiarity with budgeting, forecasting, and financial reporting is essential.
- Problem-Solving: Ability to address issues quickly and implement effective solutions.
- Communication: Excellent verbal and written communication skills are required.
- Flexibility: Willingness to work a variety of shifts, including mornings, evenings, weekends, and holidays.
