What are the responsibilities and job description for the Shift Lead (Sbarro) position at Las Vegas Petroleum?
The Shift Lead at Sbarro is integral in managing the daily operations of the Sbarro location within the travel center. This role involves supervising the team, ensuring quality food preparation, and delivering exceptional customer service. The Shift Lead will assist in maintaining inventory levels, managing cash transactions, and upholding health and safety standards. This position requires strong leadership and communication skills to foster a positive environment for both customers and team members.
Key Responsibilities:- High school diploma or equivalent; additional education in food service management is a plus.
- 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred.
- Strong leadership and team-building skills.
- Excellent communication skills, both verbal and written.
- Ability to resolve customer issues in a calm and professional manner.
- Basic knowledge of food safety practices and inventory management.
- Flexible availability, including the ability to work nights, weekends, and holidays as needed.
- Must be able to stand for long periods and lift items weighing up to 50 pounds.
- Ability to perform repetitive motions such as cooking, assembling, and serving food products.