Medical Office Team Lead

Job Summary

• Manage day-to-day operations of the clinic, including scheduling, staff management, and patient flow. Provide leadership, guidance, and support to clinical staff.

Responsibilities

• Resolve any patient issues or complaints
• Develop and maintain relationships with other healthcare providers and organizations in the community
• Monitor and evaluate staff performance and provide regular feedback.
• Contributes to staff meetings and training sessions.
• Ensure accurate documentation and record-keeping of all clinical activities.
• Coordinate with other departments to ensure integrated service delivery.
• Review and update clinical policies and procedures.
• Facilitate communication between staff and management.
• Handle escalated clinical issues and client complaints.
• Tracks and report on clinical metrics and outcomes.
• Participate in recruitment, hiring, and onboarding of new clinical staff.
• Maintain up-to-date knowledge of best practices and industry standards.

Requirements

• Minimum 2-3 years of experience in healthcare management or administration preferred or equivalent experience
• Prior experience in a supervisory or leadership role within a clinical setting
• Proven leadership and team management skills.
• Understanding of regulatory requirements and compliance standards.
• Excellent problem-solving and critical-thinking skills.
• Ability to manage multiple tasks and priorities effectively.
• Experience with electronic health records (EHR) systems.
• Advanced communication and interpersonal skills.
• Ongoing commitment to professional development and continuous learning.
• Relevant licensure or certification as required by state or country regulations.
• Strong organizational and time management abilities.
• Ability to maintain confidentiality and adhere to ethical standards.
• Proficiency in clinical documentation and reporting.
• Solid understanding of clinical practices and protocols.
• Advance skills in Excel, Microsoft Word

Job Type: Full-time

Pay: $24.00 - $31.16 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $24 - $31