What are the responsibilities and job description for the Contact Center Representative position at LaSalle Network?
Job Description
We are seeking a skilled Contact Center Representative to join our client's support team. In this role, you will be responsible for delivering exceptional customer experiences through multiple channels.
This part-time position is ideal for individuals who are skilled communicators and possess strong interpersonal skills.
- Handle inbound calls from customers regarding billing and service issues
- Respond to customer inquiries via phone, email, or written correspondence
- Facilitate communication between customers and service operators
Requirements:
- High school diploma or equivalent; bachelor's degree preferred
- 1 years of customer service experience
- Strong computer skills, including Microsoft Word and Outlook
About LaSalle Network
LaSalle Network is a leading provider of direct hire and temporary staffing services, specializing in connecting top talent with opportunities across various industries.