What are the responsibilities and job description for the Remote Customer Care Representative position at LaSalle Network?
Job Title: CUSTOMER SERVICE REPRESENTATIVE
Job Summary: We are seeking a highly motivated and experienced customer service representative to join our team. As a customer service representative, you will be responsible for handling a high volume of inbound calls regarding grocery delivery services.
Key Responsibilities:
- Providing excellent customer service and resolving issues efficiently
- Maintaining accurate records through data entry
- Collaborating with the team to achieve customer satisfaction goals
Requirements:
- Bachelor's degree in Business Administration or related field (or equivalent experience)
- 2 years of experience in customer-facing roles
- Excellent communication and problem-solving skills
The ideal candidate will possess excellent communication and problem-solving skills, a strong background in customer service, and the ability to work independently in a fast-paced environment.
