What are the responsibilities and job description for the Remote HR Support Professional position at LaSalle Network?
Company Overview:
LaSalle Network is the leading provider of direct hire and temporary staffing services, helping organizations hire faster and connect top talent with opportunities. Our team specializes in various units, including Accounting and Finance, Administrative, Marketing, Technology, Supply Chain, Healthcare Revenue Cycle, Call Center, Human Resources, and Executive Search.
Role Summary:
We are seeking an experienced HR professional to join our Human Resources Service Center team. As an HR Service Center Specialist, you will be responsible for delivering exceptional customer service and resolving complex HR inquiries in a fast-paced environment. You will work closely with internal teams and HRIS to ensure timely and accurate resolutions, identify and implement process improvements, and provide feedback to improve tools and standard operating procedures.
Responsibilities:
- Resolve HR inquiries using policies, procedures, and ERP systems
- Partner with internal teams and HRIS to ensure timely and accurate resolutions
- Identify and implement process improvements to enhance service delivery
- Provide feedback to improve tools, job aids, and standard operating procedures
- Assist team members with navigating self-service and HR technology tools
- Stay up-to-date on policy changes to ensure accurate and timely resolutions
- Contribute to special projects and serve as a liaison between internal and external stakeholders