Salesforce Solution Architect

LaSalle Network is seeking an experienced Salesforce Solution Architect to join our dynamic team and play a pivotal role in advancing our Customer Experience strategy through technology and data innovation.

As a Salesforce Solution Architect, you will oversee the integrity and effectiveness of solutions built on our Salesforce platform. Acting as a trusted advisor, you will collaborate with internal teams and business partners, providing mentorship and thought leadership. Your expertise in Salesforce platform architecture and process design will be crucial in creating user-centric solutions that align with business objectives.

Salesforce Solution Architect Responsibilities:

• Leverage deep expertise in Salesforce technology to enhance organizational use of the platform across Sales, Service and Marketing, ensuring seamless integration into adjacent business processes
• Conduct research on Salesforce usage, produce detailed findings, and recommend actionable steps with a comprehensive roadmap
• Lead business process reviews, developing process flows, documentation and "to-be" models
• Collaborate with internal teams and Salesforce professional services to create prototypes and proofs of concept for requirements elicitation
• Review solutions and recommend enhancements for scalability and alignment with business needs
• Contribute to Salesforce product backlog refinement, liaising with stakeholders and the Salesforce Backlog Manager
• Guide the design of Salesforce and related solutions for sales, service and platform extensions
• Utilize platform expertise to improve data management strategies, integrating reporting and analytics needs into process designs
• Work with the Salesforce Admin Team Manager and IT development team to approve and deploy configurations and coded items across environments
• Deploy changes where appropriate
• Develop and maintain best practices with relevant stakeholders
• Provide guidance on user story development, defining success criteria, and documenting testing steps

Salesforce Solution Architect Requirements:

• Bachelor's degree required; technical disciplines (e.g., Computer Science, Mathematics, Engineering) preferred
• 5 years' experience in IT Transformation, Enterprise Architecture or IT Governance
• Extensive expertise in cloud platforms, particularly Salesforce, including Sales Cloud, Service Cloud, Marketing Cloud and Data Cloud
• Strong analytical and strategic thinking skills to identify process gaps and recommend solutions
• Up-to-date knowledge of the Salesforce technology roadmap and best practices for platform lifecycle management
• Proficiency in agile methodologies and excellent project management skills
• Demonstrated integrity and ability to handle sensitive/confidential information
• Exceptional presentation and communication abilities to liaise with both technical teams and business stakeholders
• Experience in the Manufacturing/Construction industry
• Prior consulting experience

This position is critical to advancing the mission of enhancing customer experience and operational efficiency. We are looking for a seasoned professional to take on this leadership role and shape the future of Salesforce-driven innovation. If this sounds like you, please apply today!

Thank you,

Kelsey Gonzalez
Team Lead
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.