Travel Support Specialist

Are you interested in working with a company that is fun, cares about professional growth and has great benefits and incentives? Look no further! LaSalle Network has partnered with a leading payment solutions company in Lexington, KY, and they are seeking a dedicated Travel Support Specialist to join their dynamic lodging team. This is a fulltime, onsite role with multiple shifts available.

Travel Support Specialist Responsibilities:

• Handle 80-100 inbound calls daily to achieve a target of 40-60 booked reservations
• Book client-requested hotel reservations by liaising with hotel representatives
• Accurately input reservation confirmation information into the system
• Communicate issues effectively and professionally with all clients and departments
• Use proper grammar and appropriate speech to document client needs and issues
• Enhance the company’s reputation by delivering an exceptional level of service to all clients
• Manage inbound and outbound call time to maximize availability for calls
• Start and complete assigned duties promptly
• Perform other duties as needed or assigned
  
  

Travel Support Specialist Requirements:

• Excellent written and oral communication skills
• Previous experience in the hospitality or retail industries preferred
• Extremely detail-oriented
• Ability to work effectively in a team environment
• Proficiency with the Internet and Microsoft Word, Excel and Outlook programs
• Ability to thrive in fast-paced, changing environments
• High degree of initiative, responsibility, punctuality, persistence and ownership
• Must be available for flexible scheduling
  
  

If you are a detail-oriented professional with excellent communication skills and a passion for providing outstanding customer service, we encourage you to apply for this exciting opportunity!

Thank you,

Kimberly Mosher

Senior Project Manager

LaSalle Network