What are the responsibilities and job description for the Help Desk Technician position at LaSalle-Peru Township High School?
**Job Title:** Help Desk Technician
LaSalle-Peru Township High School is seeking a highly skilled and detail-oriented Help Desk Technician to join our team. This role will provide technical support to students, staff, and faculty, ensuring seamless access to technology resources across the school district.
**Key Responsibilities:
- Provide timely and effective technical support to resolve hardware and software issues;
- Configure, maintain, and troubleshoot computer systems, peripherals, and networks;
- Collaborate with IT personnel to identify and implement technical solutions;
- Maintain accurate records of incidents, resolutions, and system updates;
- Develop and deliver training programs to enhance user skills and knowledge.
**Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field;
- 2 years of experience in help desk or technical support role;
- Proficiency in Windows, macOS, and Linux operating systems;
- Familiarity with network protocols and security measures;
- Excellent communication and problem-solving skills.
**Why Work for LaSalle-Peru Township High School?
We offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. As a member of our team, you will have opportunities to develop your skills, expand your knowledge, and make a meaningful impact on the lives of our students and community.
