What are the responsibilities and job description for the Medical Front Desk (8-4) Haitian Creole position at LaSante Health Center?
Haitian Creole
Medical Front Desk
LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Responsibilities:
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Greet patients professionally both in person and over the phone
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Quickly answering or properly referring questions and issues
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Optimizing provider schedules and patient satisfaction with efficient scheduling
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Notifying providers of patient arrivals
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Ensuring availability of treatment information by retrieving and updating patient records
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Verifying financial records and collecting patient charges while filing and expediting third-party claims
Qualifications:
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Fluent in Haitian Creole
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Customer service skills
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Familiarity with medical terminology
