What are the responsibilities and job description for the Front Desk Receptionist - Orlando | FL position at Laser Fast - Hair Removal?
o Make sales to customers, new and undergoing treatment, of laser hair removal packages online and physically;
o Responsible for commercial routines: prospecting, scheduling and carrying out the evaluation, guiding the client about the services provided, negotiating prices, receiving payment and scheduling the session.
o Confirm the scheduling of assessments, reschedule sessions, organize the agenda and other activities necessary to ensure the complete functioning of the unit's needs;
o Request referrals from friends to customers on a daily basis;
o Welcome the client and carry out the correct registration of interested parties, and when it is necessary to update the data in the existing client system;
o Guide and clarify customer doubts about preparing for the laser hair removal treatment procedure;
o Create partnerships and prospect new customers, with internal and external actions;
o Create personal strategies and meet monthly goals;
o Maintain the organization of reception, tax documents, equipment and other needs related to your work sector;
o Assist the customer in handling the tablet at reception (signing contracts, terms and other needs);
o Reverse possible cancellations;
o Guide the customer correctly about cancellations and other needs;
o Respond to customers on multiple channels, such as: telephone, internal platform and WhatsApp.
o Support in other unit routines, such as: Organization, opening and closing of the unit;
o Participate in refresher training and stay up to date to welcome and guide the client;
Job Types: Full-time, Contract
Pay: $17.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Rotating weekends
Ability to commute/relocate:
- Lutz, FL 33559: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Work Location: In person
Salary : $17 - $19