Front Desk Coordinator For Salon

We are looking for a highly motivated, organized, and friendly individual to join our team as a Front Desk Coordinator at Lash Dolls Pgh. As the first point of contact for clients, you will play a key role in creating a welcoming and professional atmosphere. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Client Interaction: Greet clients warmly, check them in and out efficiently, and ensure their experience is seamless from start to finish.
• Phone Management: Answer phone calls, schedule appointments, handle inquiries, and provide information on services, promotions, and pricing.
• Scheduling & Appointments: Manage appointment bookings, confirm appointments, and handle rescheduling or cancellations as needed.
• Customer Service: Provide exceptional customer service by addressing client concerns, offering assistance, and ensuring clients feel valued and well-cared for.
• Organizational Support: Maintain the front desk area in an organized and professional manner. Ensure the client waiting area is tidy and comfortable.
• Administrative Duties: Handle basic administrative tasks, including processing payments, maintaining client records, and managing emails.
• Collaboration: Work closely with salon staff to ensure smooth operations, including communicating client preferences and any special requests.
• Product Promotion: Assist in promoting salon products and services, helping clients with product recommendations when appropriate.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Pittsburgh, PA 15202 (Required)

Ability to Relocate:

• Pittsburgh, PA 15202: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $15