What are the responsibilities and job description for the Front Desk Receptionist position at Lash Envy Studios?
We are currently seeking highly motivated, friendly and professional individuals to join our studio!
At Lash Envy Studios, we pride ourselves on exceeding customer expectations from the minute they call. We pair our unique technical expertise with exceptional customer service standards, to ensure we make each client feel special. From the moment the client calls and they enter and then leave, we need to make their experience top-rated! You will be the first voice and face of the business so this person must be upbeat and professional.
The Studio Coordinator is a key holder, reporting directly to the Manager. They are accountable for all front desk operations including Point of Sale and Appointment Booking Systems and Procedures, Retail & Service Knowledge, Studio Opening and Closing Duties, Client Membership Sales, Implementation of Customer Service Initiatives and effective, efficient day-to-day operations that achieve overall business standards. Must be extremely reliable!
Responsibilities:
- Build client relationships and ensure satisfaction
- Salon upkeep, ensuring cleanliness
- Sell retail products and sell memberships
- Answer phones and book appointments
Qualifications
- 1 years experience
- Must be able to work evenings and weekends:
- Consistently provide exceptional customer service
Job Type: Part-time
Pay: $14.70 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15