What are the responsibilities and job description for the National Account Executive position at Latch?

Job Description

About us :

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100 million locks, we're continuing that vision to transform how people interact with spaces everywhere. With our newly established headquarters in St Louis we are continuing to unify access to spaces, services, and experiences that redefine the way we live, work, and connect. Latch is a part of DOOR with the mission to enhance the residential living experience with its DOOR app, which brings together products, services, technology, and community to reduce costs for building owners and deliver the living experience residents expect in today’s world. Built on the strong foundation Latch established with its access control and entry systems, the DOOR app combines the technology and unique data of each building to serve timely and relevant information to residents and property managers. From access control to monitoring for leaky toilets and checking the status of amenities and service providers, DOOR supports all the needs of residential living in one, easy-to-use app.

About the Role :

We are seeking a highly motivated and experienced National Account Executive to join our growing team. In this critical role, you will be responsible to directly drive top-line revenue growth by acquiring new customers and developing strategies to penetrate top tier accounts.

Key Responsibilities :

Sales Strategy : Develop and execute a strategic sales plan to drive revenue growth and achieve sales targets within the assigned territory or vertical.
Customer Engagement : Build and maintain strong relationships with mid-market and enterprise clients, including VP and C-level executives, to identify and address their business needs.
Complex Sales : Manage long, value-driven sales cycles, including renewals, with a focus on creating detailed business cases that showcase ROI.
Account Management : Create and implement effective territory and account plans, ensuring alignment with overall company objectives.
Collaboration : Work cross-functionally with internal teams, including Marketing, Product, and Customer Success, to deliver exceptional client outcomes.
Industry Expertise : Stay informed on industry trends, competitive landscape, and customer challenges to provide relevant insights and solutions.
Reporting & Tools : Utilize sales tools like Salesforce, HubSpot, and Outreach to manage pipelines, track performance, and provide accurate forecasts.
Travel : Represent the company at trade shows, conferences, and on-site customer meetings as needed.

Qualifications :

Education & Experience : Bachelor’s degree or equivalent with 8 years in access control B2B sales and a proven track record of exceeding targets.

Sales Performance : Consistently met or exceeded quotas; President’s Club membership is a plus.

Sales Expertise : Skilled in complex, multi-month sales cycles, renewals, and value-driven business cases.

Executive Engagement : Success in selling to VP and C-level executives in mid-market and enterprise.

Skills & Knowledge : Strong negotiation, presentation, and deal-closing abilities; expertise in industry trends and building key relationships.

Technical Tools : Proficiency in Salesforce, GSuite.

Travel : Ability to travel for customer meetings, trade shows, and conferences.

Joining us means :

Having teammates all over the world in the US, Argentina, Spain and Romania.

Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.

Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers : Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or Door :

Communications from Latch or Door will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or Door from anyone who does not contact you through an email that comes from @latch.com or @door.com.

Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.

We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.

Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or Door unless you verified that the offer is from Latch or Door (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.

We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.

If you believe you were a victim of a job scam, you may report it to the FBI : https : / / www.ic3.gov / .

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