Key Account Manager

Job Summary:

The Key Account Manager – Spare Parts & Material Coordination will be responsible for managing and optimizing the spare parts and material supply chain for Latecoere's Embraer account. This role involves coordinating and ensuring the timely delivery of materials, handling inventory management, and serving as the primary point of contact for all customer-related issues pertaining to spare parts and material requirements. The individual will work closely with internal teams and external suppliers to ensure that the customer’s needs are met efficiently, maintaining high standards of quality and delivery performance.

Essential Duties:

• Account Management: Serve as the main liaison between Latecoere and Boeing, ensuring all spare parts and material-related needs are met in alignment with customer specifications and expectations.
• Material Coordination: Oversee the coordination of materials and spare parts from procurement to delivery, ensuring that inventory levels are maintained to meet customer demand.
• Supply Chain Optimization: Collaborate with procurement, logistics, and production teams to ensure the timely and cost-effective delivery of spare parts and materials to Boeing’s operations.
• Customer Support: Address any customer inquiries or issues related to parts, materials, and delivery schedules, providing proactive solutions and updates.
• Forecasting and Reporting: Monitor and forecast customer demand for spare parts and materials, generating reports on inventory levels, order status, and key performance metrics.
• Problem Resolution: Quickly identify and resolve supply chain disruptions, including delays or quality issues, to maintain customer satisfaction and operational efficiency.
• Collaboration: Work cross-functionally with sales, engineering, production, and quality assurance teams to ensure seamless delivery and support for the Boeing account.
• Continuous Improvement: Identify opportunities for process improvements in material handling, inventory management, and overall customer support, implementing best practices where applicable.

Desired Atrributes:

• Experience working with aerospace manufacturers, particularly in an account management or materials coordination role.
• Knowledge of Latecoere's products and processes is a plus.

Minimum Qualifications:

• Minimum of [2] years of experience in account management, spare parts coordination, or material management, preferably within the aerospace industry.
• Strong understanding of supply chain processes, inventory management, and material coordination.
• Excellent communication and problem-solving skills, with a focus on customer service.
• Ability to work under pressure and handle multiple priorities in a fast-paced environment.
• Proficient in MS Office Suite (Excel, PowerPoint, Word); familiarity with ERP systems is a plus.

Educational Requirements:

Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, or a related field.

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Spare parts or material: 2 years (Required)

Work Location: Remote

Salary : $80,000