Front Desk Receptionist and Appointment Scheduler

Front Office Receptionist & Appointment Scheduler (Remote, Full-Time) - Laterza MD

Laterza MD Aesthetic Center, a premier aesthetic practice in Greenville, SC, is seeking a friendly, organized, and motivated Front Office Receptionist & Appointment Scheduler to join our team. Our practice, led by Drs. Joseph and Francesco Laterza, is known for its welcoming environment, cutting-edge treatments, and a commitment to providing exceptional patient care, including gender-affirming and LGBTQ -inclusive services.

This position is remote and full-time, with the potential to transition into an on-site, full-time role as the practice grows.

Key Responsibilities:

• Reception Duties: Warmly greet clients virtually and ensure a positive and professional first impression.
• Appointment Scheduling: Efficiently manage client bookings using Aesthetic Record practice management software.
• Client Communications: Handle inbound and outbound calls, answer inquiries, and provide guidance on services.
• Sales Support: Promote and sell treatment packages over the phone with confidence and enthusiasm.
• CRM Management: Utilize Go High Level software to track and nurture client relationships.
• Administrative Support: Proficiently use Microsoft Office and Google Workspace tools for scheduling, reporting, and correspondence.

Qualifications:

• Inclusivity: Must embody a welcoming and accepting attitude towards clients of all backgrounds, with a particular emphasis on LGBTQ inclusivity.
• Experience: Previous experience in an aesthetic or medical office is strongly preferred.
• Skills: Excellent phone demeanor, ability to multitask, and strong organizational skills. Proficiency in typing at 45 WPM or higher.
• Technical Proficiency: Familiarity with Aesthetic Record and Go High Level is a plus, but not required.
• Bilingual Advantage: Fluency in both English and Spanish is highly desirable.

Benefits of Joining Our Team:

• Flexibility to work remotely with the potential for career growth into an on-site role.
• State of the Art Aesthetic Treatments FREE OF CHARGE!
• Work in a state-of-the-art facility known for laser treatments, injectables, and gender-affirming care.
• Be part of a team passionate about helping clients achieve their aesthetic goals with compassion and precision.

How to Apply:

If you have the skills and passion to contribute to a growing aesthetic practice that values inclusivity and excellence, we'd love to hear from you.

Join LaterzaMD Aesthetic Center and be part of a practice that combines cutting-edge aesthetics with genuine care.

For more information about our practice and services, visit www.laterzamd.com

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• This is a fully remote role that may eventually transition into on-site according to practice expansion. Are you willing to accept such a position?

Experience:

• Med spa or esthetics: 1 year (Preferred)
• Medical office: 1 year (Required)

Experience:

• Med spa or esthetics: 1 year (Preferred)
• Medical office: 1 year (Required)

Work Location: Remote