What are the responsibilities and job description for the Enterprise Applications Analyst position at Latham & Watkins LLP?
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Enterprise Applications Analyst is an integral part of Latham’s Technology & Information Services team and will be responsible for supporting the design, implementation, and maintenance of the firm’s enterprise software application platforms, which allow attorneys and staff to perform their job functions from the office and remote locations, while proposing additional enhancements and new software solutions for our legal professionals and administrative departments. This role will be located in our Los Angeles office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
- Troubleshooting software problems for firm users as they relate to firmwide, departmentally-driven technology projects
- Installing, maintaining, and upgrading software for all users within the firm, in addition to making recommendations to their manager regarding setting of standards for firm software
- Producing training materials and delivering training to regional trainers, the Global Technology Support Center, and to end-users regarding specialized applications
- Providing additional end-user technical support as needed
- Keeping abreast of new technologies, reviewing appropriate periodicals and journals, and working with Practice Support staff to assess training and development needs
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We’d love to hear from you if you:
- Demonstrate knowledge and proficiency in the administration and deployment of a wide variety of software programs, including Microsoft Windows, M365 Apps and Microsoft Office (Word, PowerPoint, Excel and Outlook)
- Display knowledge and proficiency with administration and maintenance of relational databases used by supported applications
- Exhibit proficiency with unattended software deployment tools
And have:
- A Bachelor’s degree or equivalent in Computer Science, related field, or appropriate work experience
- A minimum of five (5) years’ experience in an application/infrastructure support role
- A minimum of two (2) years’ experience providing upper-level support, training, or mentoring for other technology department personnel, preferably
- Experience with enterprise class software installations and upgrades, training, and technical documentation, preferably
- Experience supporting a large, multi-office environment, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional Development programs
- Employee discounts
- And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.
Please click here to review your rights under U.S. employment laws. #MidSenior #LI-SR1
Pay Range
USD $90,000.00 - USD $110,000.00 /Yr.Salary : $90,000 - $110,000
