Information Governance Operations Manager

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

About the Role

The Information Governance Operations Manager is an integral part of Latham’s Information Governance Operations team and will be responsible for providing leadership for and managing all day-to-day operations of the Information Governance Operations team, while organizing, assigning, delegating, and coordinating the work of the staff to ensure department objectives are met timely and accurately. This role will be located in our Century City Office. Please note that this role requires an in-office presence.

Responsibilities & Qualifications

Other key responsibilities include: 

• Advising and educating firm personnel on the appropriate locations where data should be stored; understanding the firm’s systems and tools and acting as a resource regarding various information governance questions for staff, attorneys, and other users
• Managing all aspects for all information governance processes, including file intakes, releases, destructions, and data access requests for the office; ensuring compliance with firm policies, and ensuring completion of the relevant process; responding to questions from staff and other users and providing instruction and training as needed
• Implementing information governance policies and procedures; ensuring compliance with legal standards
• Providing guidance on the categorization and organization of firm and client files, including the formulation and implementation of standard naming conventions; ensuring that staff has an understanding of the various types of documents in a legal environment and how they should be handled to ensure the firm is fulfilling its ethical and legal obligations
• Implementing records retention policies and procedures, ascertaining which files are subject to retention, communicating with attorneys and clients regarding the disposition of files, and maintaining meticulous records regarding file disposition
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We’d love to hear from you if you:

• Possess excellent leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective management
• Demonstrate the ability to supervise work of others to ensure compliance and accuracy
• Display extensive knowledge of information governance, data security, and privacy principles, best practices, and procedures, as well as a basic understanding of various legal systems and a broad understanding of the types of documents encountered in a legal environment

And have:

• A bachelor's degree; an advanced degree, preferably; additional relevant Information Governance or Records experience may be considered in lieu of a degree
• CRM, IGP and/or CIPP certification, preferably
• A minimum of eight (8) years of Information Governance, Records, or relevant experience, preferably in a law firm Information Governance or Records Department; experience in other law firm positions having significant document organizational responsibilities may be considered in lieu of directly related Information Governance or Records experience
• A minimum of four (4) years of experience implementing and administering policies and procedures, preferably
• A minimum of three (3) years of supervisory experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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Pay Range

Salary : $150,000 - $180,000