What are the responsibilities and job description for the Experienced Hotel Front Desk/Night Auditor position at Lathrop?
Multiple hotels looking for an EXPERIENCED Hotel Front Desk/Night auditor Position, including Weekends and Holidays. Only Faxed or Emailed resumes will be reviewed and considered for interview**** **NO PHONE CALLS please!***HOTEL EXPERIENCE PREFERRED, a PLUS!
*DEPENDABLE and RELIABLE
*Weekends and Holidays a MUST
*Must have EXCELLENT Customer Service
*Manages and resolves guest complaints in a professional and courteous manner
*Must be flexible with Schedule
*Must be available to train immediately
*Cash and credit card handling experience a plus
*Excellent Communication/ Listening Skills/ De-escalation skills
*Detail Oriented and work well under pressure and remain calm
*Must know to follow hotel policies & procedures
*Able to manage Multi phone lines and proper telephone etiquette
*Verifiable Work References
* The ability to work with little or no supervision is required
* Positive and team-oriented
* Passion for guest service
*Email Resume's (Word or PDF files only) **NO PHONE CALLS please!**Only Faxed or Emailed resumes will be reviewed and considered for interview****
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $16 - $17