What are the responsibilities and job description for the AV Field Engineer position at Latitude Inc?
Position Overview:
The AV Field Engineer will be responsible for the installation, configuration, maintenance, and troubleshooting of audiovisual systems, with a focus on Crestron, Extron, and AMX equipment. This role requires extensive field service work, including system commissioning and client support. The ideal candidate will have a strong technical background and excellent problem-solving skills.
\n- Installation and Configuration:
- Install and configure AV systems, including Crestron, Extron, and AMX components.
- Ensure all equipment is installed according to manufacturer specifications and industry standards.
- Perform cable management and termination.
- System Commissioning:
- Conduct system commissioning, including testing, calibration, and troubleshooting of AV systems.
- Program and configure control systems and user interfaces.
- Maintenance and Support:
- Provide on-site technical support and maintenance for AV systems.
- Troubleshoot and resolve technical issues in a timely manner.
- Perform regular system checks and preventive maintenance.
- Client Interaction:
- Interface with clients to understand their AV needs and provide technical guidance.
- Train end-users on the operation of AV systems.
- Documentation:
- Maintain accurate records of installations, configurations, and maintenance activities.
- Provide detailed reports on system performance and service calls.