What are the responsibilities and job description for the Cable Technician position at Latitude Inc?
Looking for a Cable Technician in the Washington DC Metro Area with a Security Clearance who meets the outlined requirements and also would thrive given the responsibilities of the role.
\n- Act as a Tier-2 technician for customers seeking support for POTS, ISDN, and other copper pair related telecom technologies.
- Skilled in employing TDRs, Multimeters, and Butt Sets and amp and probe, to accurately diagnose and troubleshoot telephone outage, ensuring swift resolution and minimal downtime during system outages.
- Proficient in utilizing software as a technician to efficiently troubleshoot, diagnose, and resolves technical issues and outage tickets.
- Identify and address issues promptly, liaising with service groups to ensure proper escalation during outages or degraded system performance.
- Collaborate with partner vendors to facilitate moves, upgrades, and patch management of voice infrastructure.
- Coordinating with vendors to ensure timely resolution of network outages or periods of reduced performance.
- Contribute to the documentation of voice systems by providing clear written and verbal communication.
- Associate Degree with 2 years of related experience; additional relevant experience may be accepted in lieu of a degree.
- Knowledge of POTS and ISDN telephony system architectures and configurations.
- Current Security or equivalent DoD 8570 IAT level II certification.
- Currently possess a final DoD Secret security clearance
$80,000 - $110,000 a year
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Salary : $80,000 - $110,000
