Host/Support

We Are Hiring: Host/Support Team Member

Latitude Seafood Co. Chesterfield is looking for a friendly, organized, and customer-focused Host/Support Team Member to join our team. As the face of the restaurant, you will create a warm and inviting experience for every guest while supporting the team in maintaining smooth operations. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities of a Host/Support Team Member at Latitude Seafood Co.:

• Be the face of the restaurant, greeting guests warmly and ensuring a welcoming first impression.
• Create a positive and engaging atmosphere by interacting with guests in a professional and friendly manner.
• Manage the seating chart, organize reservations, and coordinate table assignments to optimize guest flow and minimize wait times.
• Escort guests to their tables, ensuring they are comfortably seated with menus and aware of any specials.
• Handle phone calls, provide information about the menu and hours, and process takeout orders accurately.
• Work in a support capacity by assisting the team with food running, bussing tables, and resetting dining areas to maintain a clean and organized environment.
• Clear and sanitize tables promptly to prepare for the next guests.
• Monitor guest satisfaction throughout their visit, addressing needs or concerns and escalating to management if necessary.
• Perform opening and closing duties, including setting up and organizing the host station and ensuring cleanliness.
• Communicate effectively with team members and management to ensure a seamless guest experience.
• Adhere to all company policies, health and safety standards, and sanitation requirements.

Requirements:

• Prior experience in a restaurant setting is preferred but not required.
• Ability to stand and move for up to six hours, with frequent bending, kneeling, and reaching.
• Strong communication and interpersonal skills with a consistently positive attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Team player with a proactive approach to supporting colleagues and enhancing the guest experience.

Job Details:

• Job Types: Full-time, Part-time.
• Expected Hours: 12–40 per week.

Benefits Include:

• 401(k) with matching.
• Health, dental, and vision insurance.
• Paid time off and paid training.
• Flexible scheduling.
• Employee discounts.

If you’re passionate about hospitality, enjoy being part of a dynamic team, and want to create a memorable experience for every guest, we’d love to hear from you!

Job Types: Full-time, Part-time

Expected hours: 12 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Ability to Commute:

• Chesterfield, VA 23832 (Required)

Work Location: In person