What are the responsibilities and job description for the Server position at Latitude Seafood Co.?
We Are Hiring: Experienced Server
Latitude Seafood Co. Chesterfield is seeking a professional and customer-focused server with a minimum of 2 years of experience to join our team. The ideal candidate will provide exceptional guest service, deliver a memorable dining experience, and ensure a smooth and efficient workflow in a fast-paced environment.
Key Responsibilities of a Server at Latitude Seafood Co.:
- Maintain an in-depth knowledge of the menu, daily specials, and available beverages to provide accurate and appealing recommendations to guests.
- Greet guests warmly and create a welcoming and engaging atmosphere throughout their visit.
- Take and accurately record food and drink orders, ensuring attention to guest preferences and any dietary restrictions.
- Serve food and beverages promptly and efficiently, ensuring proper presentation and adherence to company standards.
- Assist with food running, table clearing, and resetting to maintain a seamless dining experience.
- Monitor tables to anticipate guest needs and respond promptly to requests.
- Handle guest complaints and concerns professionally, escalating to management when necessary.
- Maintain cleanliness and organization of workstations, dining areas, and side stations.
- Perform opening and closing duties, including setting up and breaking down assigned areas.
- Adhere to all company policies, health and safety standards, and sanitation requirements.
- Practice salesmanship to enhance the dining experience while ensuring guests are not over-served.
- Communicate guest feedback or concerns to the Manager-on-Duty for resolution.
Requirements:
- Minimum of 2 years of server experience in a high-volume restaurant setting.
- High School Diploma or GED.
- Ability to lift, handle, and carry trays, smallwares, and equipment up to 35 pounds.
- Physical ability to stand and move for up to six hours, with frequent bending, kneeling, and reaching.
- Strong communication and interpersonal skills with the ability to provide exceptional guest service.
- Proficiency in using point-of-sale systems.
Job Details:
- Job Types: Full-time, Part-time.
- Expected Hours: 12–40 per week.
Benefits Include:
- 401(k) with matching.
- Health, dental, and vision insurance.
- Paid time off and paid training.
- Flexible scheduling.
- Employee discounts.
Shift Options:
- 8-hour shifts.
- Day and evening shifts available.
Join our team and be part of an exciting, dynamic environment where exceptional service meets great seafood!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Chesterfield, VA 23832 (Required)
Ability to Relocate:
- Chesterfield, VA 23832: Relocate before starting work (Required)
Work Location: In person
