Calling All Intrepid Problem Solvers

Laudisi Distribution Group — the B2B sales organization behind such prominent premium brands as Caldwell cigars, Peterson pipes, and Cornell & Diehl pipe tobacco — is looking for a hands-on, organized, and diligent Distribution Assistant to help the department succeed in a variety of areas. You can find more information about the role below, but first, let’s take a look at the benefits.

WHAT’S IN IT FOR YOU?

• Competitive salary. We know what it takes to attract top talent.
• Paid Time Off. Enjoy six paid holidays plus generous paid time off based on your time with the company.
• Health insurance. Save with excellent group rates on Health, with the company paying 65-75% of the employees' premium, depending on the selected plan, and 20% of the dependent's premium.
• Life insurance. $20,000-30,000 policy, and depending on other elected benefits, the company will pay. Additional low-cost life insurance is also available.
• Stellar 401k program. Plan for retirement with 1:1 employer-matched contributions up to 4% — with no vesting period!
• Passionate work culture. Work alongside a growing team of seriously awesome people who love what they do (we call ourselves Laudisians).
• Tuition reimbursement. Want to further develop your skills and education? We can help you get there through our tuition reimbursement program.
• Referral program. We incentivize referrals because if you’re awesome, the people you know probably are, too.
• Year-end bonuses. Last, but certainly not least, we award year-end bonuses — your contributions matter, and your effort does not go unnoticed.

ABOUT THE OPPORTUNITY:

As our Distribution Assistant at LDG, you will be supporting the traveling sales team in-house and managing tasks required to keep things running smoothly within the department. This is an in-person role with expected working hours Monday through Friday, 9:00 a.m. to 5:00 p.m. ET.

JOB RESPONSIBILITIES:

As a Distribution Assistant, you will be responsible for helping with any projects and tasks that arise within the department. Among other tasks, your primary day-to-day responsibilities will include:

• Sending out swag, samples, and promotional materials for the sales team in preparation for events.
• Processing orders and taking sales calls when needs arise.
• Emailing past due notices and helping to maintain information on customer accounts, such as assisting with payments, collections, and credits.
• Sending out car stock products to the sales team.
• Processing returns and repairs, and managing the process for returning defective products to factories.
• Acting as in-house support for the traveling sales team.
• Coordinating occasional travel for the team and preparing team events.
• Assisting with tasks for our e-commerce sales.
• Facilitating product orders from sales staff that require shipment to shows and events, and inventory management.
• Maintaining products and conducting marketing assistance as needed.
• Helping with all necessary tasks to keep the division running smoothly.

QUALIFICATIONS:

• Customer Service Experience: Previous experience in customer support is required, preferably in the cigar, tobacco, or related industries.
• Communication Skills: Exceptional written and verbal communication skills.
• Organizational Skills: Confidence in organizing and managing time well.
• Professional Autonomy: Strong capacity for problem solving and critical thinking. Must be self-motivated, goal-oriented, and able to work independently.
• Collaborative Work: Comfortable working with colleagues at all levels of the organization, and the ability to work both collaboratively and autonomously.
• Personable & Savvy Personality: Possessing character traits such as professionalism, adaptability, and a motivated attitude; proficiency in Windows Operating Systems and overall skills in internet programs.
• Bonus Skills: Experience in Data Entry and an enthusiasm for all things pipes and pipe tobacco.

REQUIREMENTS:

• Be able to lift 30lb.
• Be able to sit at a desk for an extended period of time.
• Be able to handle multiple tasks simultaneously.
• Be able to learn our portfolio of wholesale products.
• Have a valid drivers license.

If you share our core values — Passion, Intrepidity, Creativity, Idealism, Wisdom — apply today!

Look, we’re super passionate about the things we do — for many of us that includes the things we buy, make, and sell: chiefly pipes, pipe tobacco, and cigars. Please consider whether you are comfortable working around smoke and tobacco before applying for this position; do not apply if you are unable or unwilling to work in an environment where people smoke tobacco products. Check us out and apply at corporate.laudisi.com

Applicants being considered must pass a criminal background check. Our hiring and employment practices are based solely on job-related criteria, and we do not discriminate on the basis of any characteristic protected by law.