Aviation Program Manager (Falcon Jet)

Job Description:

The Program Manager (Falcon Jet) will lead and develop a team of skilled technicians to effectively service, repair, and return Falcon jets to service, ensuring aircraft compliance with FAA regulations and high-quality standards. This role requires flexibility, with standard working hours from Monday-Friday, 7 am to 4 pm, subject to adjustment based on operational demands and customer needs, including potential customer engagements or events.

Key Responsibilities:

You will be essential to various functions such as:

• Exercising discretion and sound business judgment under minimal supervision to ensure on-time, squawk-free customer service experiences while strictly adhering to FAA regulations, safety standards, and company quality guidelines.
• Hiring, assessing, and developing technicians with varied skill levels to optimize manpower and ensure resource allocation aligns with maintenance scheduling requirements.
• Reviewing available manpower by skill and shift to plan short- and long-term training needs and hiring goals, fostering workforce optimization and sharing resources with other Airframe Programs when feasible.
• Engaging employees for continuous feedback on work environment enhancements, identifying process improvements, and eliminating operational obstacles.
• Partnering with departments to develop the maintenance workflow, from pre-planning to aircraft delivery, ensuring alignment with all maintenance program optimization goals.
• Providing status updates in routine operational meetings and attending customer meetings as needed to maintain transparent communication.
• Conducting project-based planning to allocate resources, anticipate and mitigate potential risks, adapt to schedule changes, and address other constraints that impact turnaround time (TAT).
• Ensuring all work adheres to technical documentation standards, regulatory compliance, and the company’s repair station manual, promoting a safe work environment and quality assurance.
• Promoting safety and accountability among employees, ensuring the proper use of PPE, operation of support equipment, and adherence to general housekeeping practices.
• Overseeing routine employee management tasks, including reviewing and approving time off requests, labor charges, and expense reports. Leading quarterly performance reviews, offering coaching, and facilitating employee development.
• Developing strong peer relationships to encourage effective communication and teamwork among employees and customers.
• Reviewing material purchases, billing invoices, and labor charges to assess cost/profitability and working closely with billing teams to finalize invoices.
• Performing other related duties as assigned.

What You’ll Need:

Education:

• High school diploma or equivalent.
• Bachelor’s degree in management or a related field is preferred.
• Airframe and Powerplant License required.
• Aircraft-specific factory training preferred.

Experience:

• 10 years of experience working on turbine aircraft and aircraft systems.
• Prior experience in supervision and work order management.
• Strong knowledge of FAA paperwork, work order processes, and billing.
• Extensive experience in customer service, especially within MRO operations.

Skills:

• Self-motivated, capable of maintaining a rapid pace, and able to execute tasks with minimal supervision.
• Proficient in conflict resolution and managing direct customer interactions.
• Willingness to maintain regular attendance, including after-hours and weekend availability when required.

Supervision:

• Reports to the General Manager with minimal supervision.
• Provides direct supervision to team leads and technicians.

Job Type: Full-time

Pay: $110,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Bonus opportunities
• Overtime pay
• Semiannual bonus

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Aircraft maintenance: 10 years (Required)

License/Certification:

• Airframe & Powerplant License (Required)

Ability to Relocate:

• East Alton, IL 62024: Relocate before starting work (Required)

Work Location: In person

Salary : $110,000 - $150,000