What are the responsibilities and job description for the Laundry Attendant position at Laundry Loop?
## Job Overview
Laundry Loop is looking to hire a Laundromat Attendant to join our team! The ideal candidate is bilingual, reliable, enthusiastic, self-motivated, trustworthy, has a willingness to learn, organized, strong communication abilities, and has a passion for customer service! You will greet customers, answer questions, and help troubleshoot any problems that may arise with our technology or machines. You will also learn the ins-and-outs of our Wash, Dry & Fold laundry process.
## Duties
This is a Customer Service / Retail position -- our laundromat is self-serve, but we pride ourselves in building rapport and relationships with our customers to give them an overall exceptional experience when visiting Laundry Loop!
- Greet our customers and guests -- Being bilingual is preferred for this position to better serve the Cypress, TX area.
- Become a laundromat expert who is able to troubleshoot any issues with our machines and technology within the store
- Sell laundry supplies and cover the Customer Care Center
- Wash, Dry, and Fold laundry according to our process (Care for our customer’s items as if they were your own)
- Cleaning frequently during work shift (machines, floors, restrooms, etc.)
- Check in and organize laundry bags for Wash, Dry & Fold service
- Sort and prepare laundry for the wash, dry, fold process
- Transport laundry from washers to dryers
- Fold, pack, and package orders
- Maintain accurate records of customer specifications & items laundered throughout the cleaning process
- Stocking Vending Machines if needed
- Other duties as assigned
## Qualifications and Experience
- Outstanding customer service skills
- Strong attention to detail
- Excellent communication skills >> Bilingual to serve the Cypress, TX community
- Use of technology (POS system on tablet, televisions, machines.)
- High-level organizational skills with an accurate attention to detail
- Positive attitude and ability to problem solve
- The ability to work without supervision and stay on task to serve customers
- Ability to stand on your feet for several hours
## Schedule Requirements
- Open Availability is preferred
- 4 to 8 hour shifts
- Day-Afternoon shifts
- Afternoon-Evening shift
- Closing Shift (store closes at 10 pm, last wash at 9pm)
- Weekend availability (Saturdays and Sundays)
- Holidays (We are Closed on Thanksgiving Day and Christmas Day)
- Open 7 Days a week
- Reliable -- ability to work scheduled shifts (90 day Performance Review Period)
Join our team at Laundry Loop as Laundry Attendant to contribute to maintaining high standards of cleanliness and service quality!
Job Type: Part-time
Pay: From $10.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Rotating weekends
- Weekends only
Education:
- High school or equivalent (Preferred)
Experience:
- Laundry: 1 year (Preferred)
- Customer Service or Retail Sales: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Cypress, TX 77429 (Required)
Work Location: In person
Salary : $10