What are the responsibilities and job description for the Office Clerical Support/Receptionist - Part-time position at Laurel Advocacy & Referral Services Inc.?
ABOUT LARS
For 38 years, LARS has been a source of hope and relief for members of the Laurel community who are homeless or at risk of becoming homeless, and for individuals and families who struggle to meet their basic needs. LARS’ mission is to enable homeless and low-income people in Laurel who are in crisis to achieve stability and long-term self-sufficiency.
Through a variety of supportive services including financial help with rent and utilities, food assistance, and subsidized housing, LARS provides individuals and families with the stability they need to build better futures for themselves and for their families. In addition, case managers teach skills that foster growth in the areas of personal finances, education, employment, and mental and physical well-being. Our goal is not only to alleviate the immediate crisis, but also to teach skills and habits that empower people to maintain financial stability and prevent future crises.
Job Overview
An effective office clerk/receptionist has the ability to work diligently to help maintain smooth office operations. You must be reliable and hardworking with great communication skills. The ideal candidate will also be familiar with office equipment and procedures.
Duties and Responsibilities:
- Greet clients upon entry to LARS facility and direct them to the appropriate personnel.
- Provide initial support and information, assisting with intake forms and paperwork.
- Direct clients to appropriate resources and services within the organization or refer them to external resources as needed.
- Handle sensitive information with discretion and maintain client confidentiality at all times.
- Remain calm and composed under pressure while prioritizing the care and well-being of clients, volunteers, and staff.
- Maintain a tidy and organized reception area.
- Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.).
- Answer the phone to take messages or redirect calls to appropriate colleagues.
- Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.
- Ability to take minutes of meetings as needed.
- Assist in maintaining office management and organization procedures.
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages.
- Perform other office duties as assigned.
Qualifications:
- High school diploma or GED required.
- Experience as office clerk or other clerical position, up to one year experience.
- Familiarity with office procedures and basic accounting principles.
- Working knowledge of office devices.
- Proficient in Spanish preferred.
- Good knowledge of MS Office.
- Good communication skills.
- Good organizational and multi-tasking abilities.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 25 per week
Language:
- English and Spanish (Required)
Ability to Commute:
- Laurel, MD 20707 (Required)
Work Location: In person
Salary : $17