What are the responsibilities and job description for the Waitress, Waiters and Waitresses position at Laurelwood Inn & Steakhouse?
Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Server. As a Server, you will play a crucial role in ensuring an exceptional dining experience for our guests. Your main responsibilities will include taking orders, serving food and beverages, and providing excellent customer service.
Duties:
- Greet and seat guests in a timely and friendly manner
- Present menus and provide detailed information on menu items
- Take accurate food and drink orders from guests
- Enter orders into the POS system (preferably Aloha POS) for accurate billing
- Serve food and beverages to guests in a prompt and efficient manner
- Ensure guest satisfaction by checking on them regularly and addressing any concerns or requests
- Upsell menu items and promote daily specials to increase sales
- Prepare bills and process payments accurately, handling cash transactions with precision
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Maintain cleanliness and organization of work areas, including dining tables, service stations, and POS area
Requirements:
- Previous experience in the food industry is preferred but not required
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication skills to interact effectively with guests and team members
- Basic math skills for accurate order taking, bill calculation, and cash handling
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Knowledge of food preparation, presentation, and proper serving techniques is a plus
We offer competitive pay rates based on experience. This position is full-time/part-time with flexible scheduling options. Join our team today and be part of creating memorable dining experiences for our valued guests!
Job Type: Part-time
Pay: $5.00 - $7.00 per hour
Expected hours: 8 – 10 per week
Benefits:
- Food provided
Shift:
- Evening shift
Work Location: In person
Salary : $5 - $7