What are the responsibilities and job description for the Customer Service Liaison position at Lauren Fowler - State Farm Agent?
Position Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their needs, and providing them with tailored solutions.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. If you are a people-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their needs, and providing them with tailored solutions.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. If you are a people-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Able to obtain insurance licenses.
- Ability to work in a team environment.
