What are the responsibilities and job description for the Traveling Operations Specialist position at Laurus Home Care?
Job Description
Job Description
Traveling Operations Specialist - Laurus Home Care
Travel required but not limited to the following cities : Petoskey, Traverse City, Midland, Saginaw, East Lansing, Grand Ledge
Company paid Life Insurance
Competitive Salary & Comprehensive benefits
Generous PTO / Holiday
Opportunity for Growth and Development
Position Summary
The Operations Specialist is responsible to provide support, guidance, direction, and oversight from a wellness perspective at communities to sustain continuity of standards until a replacement can be identified. This position will also perform audits and monitor systems to ensure standards are being met.
Required Experience
Degree in healthcare or related field.
Required Travel 90%
Experience in Senior Living / Independent Living
A minimum of three years of management experience
Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software
Accountabilities
Act as the community Wellness Director or Wellness Administrator during a vacancy
Conduct resident assessments / service plans
Oversee and monitor resident care to ensure quality standards are maintained
Review and process physician orders utilizing eMAR in conjunction with pharmacy support
Verify resident ADL schedules are developed and executed when there is a vacancy
Collaborates with Human Resources when addressing employee performance concerns
Support the training and development of care team members
Coordinate and communicate with home office team to ensure smooth transition of outgoing and incoming community team members
Promote a positive work environment and encourages collaboration, teamwork, and effective communication with members of the team
Conduct monthly audits to ensure compliance with company policies and programs, regulatory agencies and standards
Support wellness leaders with ongoing training
Perform any other duties as requested within the scope of responsibility and requirements of the job
Skills for Success
Deep Devotion : Demonstrated ability to develop caring relationships with direct reports.
Strives for Excellence : Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
High Integrity and High Trust : Consistently delivers on commitments; maintains confidences and is humble.
Motivates Others : Creates an environment where employees can be their Best Version.
Decisive : Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
Collaborator : Easily gains trust and support of peers; seen as a team player
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