What are the responsibilities and job description for the Lead Banquet Server position at LaVera Event Center & Catering?
Founded in 1952 by Larry and Vera Gaudio, Lavera Party Center began as a small catering business. Over 73 years later, Lavera Event Center and Catering has grown into a premier venue and off-premise caterer in Northeast Ohio, renowned for delivering exceptional event experiences.
Role Description
Lavera Event Center and Catering is seeking a part-time Lead Banquet Server to join our team in Willoughby Hills, OH. The Lead Banquet Server will play a key role in overseeing banquet events, managing and coordinating the serving staff, ensuring outstanding customer service, and supporting the seamless execution of food and beverage service during events.
Key Responsibilities:
- Lead and manage banquet service operations, ensuring a high level of guest satisfaction.
- Coordinate and direct the serving staff to ensure smooth service during events.
- Maintain communication with the event management team to ensure timely service and address client needs.
- Ensure food and beverage service is delivered efficiently, professionally, and in line with Lavera's standards.
- Monitor and maintain the cleanliness and organization of the event space throughout service.
- Provide exceptional customer service, responding to guest inquiries or concerns in a courteous and professional manner.
Qualifications:
- Proven experience in food service or food and beverage roles, particularly within banquet or event settings.
- Strong leadership and team coordination skills.
- Excellent interpersonal and communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Attention to detail and multitasking capabilities to ensure smooth event operations.
- Food safety certification is preferred but not required.
- Flexibility in working hours, including weekends and evenings
If you are passionate about delivering excellent service and contributing to memorable events, we encourage you to apply for this exciting opportunity with Lavera Event Center and Catering.