Operations Supervisor

LaVigne Home Mission Statement:

Providing compassionate end-of-life care to those in physical or financial need, regardless of ability to pay.

Position:                                    Operations Supervisor

Reports To:                               Board President to ensure guests receive care as per the plan agreed upon.

Hours:                                        Full time, 40 hours per week; 12-20 hours of caregiving each week

Special Conditions:              Flexible scheduling for guest caregiving, including evenings, weekends, holidays.

Duties

·        Engages in the recruitment and selection process for new personnel.

·        Actively recruit new volunteers.

·        Schedules and coordinates training caregivers and volunteer training.

·        Provides hands-on, in-home training after classroom instruction.

·        Reviews and tracks volunteer hours; including a monthly report to the Operations Committee and AmeriCorps.

·        Creates and manages the monthly staff schedules and adjusts as needed. Develop a coordinated process to handle call offs.

·        Coordinates and manages guest admissions, including communication of expectations to families.

·        Coordinate meal prep and identify grocery needs.

·        Addresses any issues or concerns with the guest’s plan of care or hospice agencies.

·        Provides oversight of cleaning schedule and delegate tasks to staff.

·        Monitors inventory and organization of supplies in rooms and storage areas.

·        Prepare a weekly Caregiver Connection Memo to inform all staff members about the current issues.

·        Conducts quarterly staff meeting with updates and education topics.

·        Record and report on staff compliance issues including incident reports to the Operations Committee.

·        Audit medication records including controlled substance counts, and documentation variances to the Operations Committee.

·        Attend operations meetings and report issues related to staff, maintenance, guests, or families.

·        Conduct performance assessment of caregivers.

·        Assist with updating policies and procedures.

·        Other duties as directed by the Board of Directors.

QUALIFICATIONS

·        Understand non-profit status and goals of LaVigne Home Operations

·        Pass criminal background check and drug screen.

·        Attendance reliability.

·        Knowledge of medications used in the care of individuals at the end of life

·        Previous experience with overseeing and managing others.

·        Experience in providing direct care to individuals.

·        Skilled in fostering team collaboration.

·        Proficient computer and office skills

·        Compassion for terminally ill guests and their families.

·        Knowledgeable in hospice care and basic caregiving.

·        Capability to address the requirements of guests and families, attending to their physical, emotional, and spiritual needs.

·        Collaborative spirit and positive presence.

·        Strong written and verbal communication skills.

·        Understanding and adherence to HIPPA regulations.

·        Commitment to continuous learning with an emphasis on end-of-life symptoms

management; pain management; spirituality of end-of-life care, and non-profit

management.