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Bilingual Client Services Associate

Law Office of Elizabeth Anu Lawrence, LLC
Owings Mills, MD Full Time
POSTED ON 3/4/2025 CLOSED ON 3/19/2025

What are the responsibilities and job description for the Bilingual Client Services Associate position at Law Office of Elizabeth Anu Lawrence, LLC?

The Law Office of Elizabeth Anu Lawrence, LLC. is seeking a highly organized and detail-oriented Bilingual Office Assistant and Legal Assistant to provide administrative support to our team, effectively communicating with both English and Spanish speaking clients and staff.

Responsibilities:

  • Client Communication:
  • Answer phone calls and emails in both English and Spanish, directing inquiries to appropriate staff members and attorneys.
  • Schedule appointments and manage client communication for both languages.
  • Translate documents and correspondence as needed.
  • Administrative Support:
  • Maintain filing systems, ensuring accurate and organized documentation in both languages.
  • Prepare and distribute reports, letters, and other documents.
  • Manage office supplies and place orders as needed.
  • Coordinate meetings and appointments, including scheduling conference rooms and managing calendars.
  • Data Entry:
  • Accurately input client information and data into company databases.
  • Maintain client records and update information as necessary.

Qualifications:

  • Language Proficiency: Fluent in both English and Spanish (verbal and written communication).
  • Administrative Skills: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Attention to Detail: Ability to maintain accuracy in data entry and document management.
  • Communication Skills: Excellent interpersonal skills with the ability to effectively interact with diverse clientele.

Desired Skills:

  • Experience in a customer service role.
  • Basic understanding of office management practices.
  • Ability to prioritize tasks and meet deadlines.
  • Accurately input client information and data into company databases.
  • Maintain client records and update information as necessary.
  • Reception Duties:
  • Greet visitors and provide a professional first impression.
  • Manage incoming mail and packages, distributing accordingly.

To Apply:Please submit your resume and cover letter outlining your relevant experience and language proficiency to Elizabeth@elawrencelaw.com

Job Type: Full-time

Pay: $18.68 - $19.48 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation Package:

  • Performance bonus

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Owings Mills, MD 21117 (Preferred)

Ability to Relocate:

  • Owings Mills, MD 21117: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $19

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