What are the responsibilities and job description for the Legal Receptionist/Records Clerk position at Law Office of Mary Higgins, LLC?
Tired of working downtown? LOOK NO FURTHER! On May 1, our personal injury and consumer law practice is moving to our new Glasgow area office at Biddle Ave. We need a great Legal Receptionist/Medical Records Clerk to join our team.
You will be the first point of contact for clients and visitors, providing exceptional customer service while managing various administrative tasks, including, importantly, ordering medical records. This role requires strong communication skills, attention to detail, and proficiency in MS Office and Gmail software applications. The Legal Receptionist/Medical Records Clerk will play a crucial role in providing injured clients the service they are entitled to to be made whole again. We convince skeptical insurance companies of the value of our client's claims, and for that we need great records. Is this a cause you can get behind as well?
Responsibilities
- Greet clients and visitors warmly, providing a professional first impression of the firm.
- Manage incoming phone calls and direct them to the appropriate personnel using phone systems. (Back-up answering service available during peak periods.)
- Perform data entry tasks accurately and efficiently, maintaining up-to-date client records.
- Organize and file documents systematically to ensure easy retrieval of information.
- Proofread legal documents for accuracy and completeness before distribution.
- Obtain medical records by contacting and following up with healthcare providers to request patient medical records, following proper HIPAA regulations for release of information.
- Categorize medical records, highlighting key details, and preparing concise summaries for attorneys to review.
- Provide general clerical support, including managing correspondence and maintaining office supplies.
Qualifications
- Preference will be given to candidates with experience ordering/managing medical records.
- Strong computer literacy with proficiency in MS Word for Business, Gmail and CLIO.
- Familiarity with phone systems and basic office equipment is essential.
- Excellent customer service skills with a friendly demeanor.
- Attention to detail with strong proofreading abilities.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Experience with data entry and filing systems is highly desirable.
Join our team, where you will contribute to an organized and welcoming environment while delivering exceptional service to our clients.
Job Types: Full-time, Part-time
Pay: $20.10 - $22.75 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $20 - $23