Data Entry / Mail Clerk

POSITION SUMMARY:

The front desk Data Entry/Mail Clerk will be responsible for ensuring that client expectations are met or surpassed when in the office. The Data Entry/Mail Clerk is at the hub of activity--the control center, and is expected be strong, reliable, personable, punctual, and yet definitive enough to control client flow and route incoming and outgoing mail. This position is responsible for accuracy, efficiency, and retrieval of processed data.

RESPONSIBILITIES:

·      CLIENT RELATED SERVICES

o  Greeting clients and visitors upon entrance.

o  Documents all in office visits following process’ and procedures.

o  Maintaining the cleanliness of office waiting area, lobby, and other public areas

·      OFFICE ADMINISTRATION-MAIL CLERK 

o  Processes all incoming mail via USPS, fax, scanner, and client drop off in accordance with company procedures.

o  Collecting and routing hand-delivered packages.

o  Inventory management of office supplies, cleaning supplies, marketing supplies etc. will be responsible for keeping organized and notifying management of supplies that require replenishing.

o  Process all outgoing mail via USPS, UPS, and Fed Ex in accordance with company procedures.

o  Completing assignments and tasks provided by manager as needed. 

REQUIREMENTS:

• Minimum 1-2 years of administration experience
• Must be willing to travel between Yonkers & Bronx office as needed.
• Provides a clean, polished, and professional appearance.
• Proficient in relevant computer applications
• Excellent level experience with the use of a computer and general office equipment such as printers, scanners, and copy machines
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Committed to providing quality service in relation to organizations mission
• Superior listening, verbal, and written communication skills

·      Ability to handle stressful situations appropriately

·      Ability to modify and adapt to improvements within organization

·      Ability to operate in a high paced environment with a composed sense of urgency

·      Excellent time management and organizational skills

·      Bilingual/ Spanish speaking (Required)

·      High school diploma or equivalent (Required)

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Physical Demands:

While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity.

Work Environment:

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Applications, the Microsoft Office Suite package, & Litify legal database software