What are the responsibilities and job description for the Hershey Patient Services Representative position at Lawall Prosthetic and Orthotic Services?
Patient Service Representative (1 FT position)
Fast growing and employee friendly, with an exciting opportunity for a Patient Service Representative in our Hershey, PA location; full-time, 8am to 4:30pm, Monday through Friday.
The main duty of this position is to communicate with various insurance companies/plans and our patients in order to provide them with our services.
Essential Functions:
- Prepare work orders
- Obtain the proper documents for insurance companies/plans
- Verify patient benefits and pre-certify our services
- Conduct, communicate and dress appropriately
- Exercise knowledge of different insurance company's or plan's procedures
- Provide excellent customer service to all patients
- Assure flow of service
- Complete other duties as assigned
Skills & Requirements:
- Works independently
- Uses good judgement
- Makes sound decisions
- Communicates professionally
- Works in a fast-paced environment
- Records correctly and briefly
- Handles sensitive information in confidence
- Meets deadlines and prioritizes
- Proficient in Microsoft Outlook, Word, Excel
- Organized and detail-oriented
- High school graduate
- Knowledge of anatomy and medical code is a plus
We offer great pay to work in great place. If you are someone looking to use your talents to help patients meet their needs we want to hear from you.
This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.
