IT Systems Analyst Endpoint Helpdesk Team

We are an outsourced IT firm specializing in mid/large sized law firms.  We are expanding and need additional technical staff to help achieve our vision on a larger scale. Our firm is technically progressive and has a heavy emphasis on cloud, security, and excellent service. We also have a great culture where everyone gets along and has fun.

The prerequisites for the position are:

•         Friendly and professional customer service skills

•         A strong desire to learn and advance in the IT field

•         A bachelor’s degree in computer science, information systems or a related discipline; or an associate’s degree and two years of IT experience

Job duties will include:

•         Assist end users with Microsoft Office and other applications

•         Assist end users with installation of printers, scanners, webcams and other peripherals

•         Troubleshooting remote access issues

·         Provide mobile device support

•         Build new desktop/laptop pcs from image or via automation

•         Work on productivity related PowerShell scripts

•         Work on endpoint aspects of projects

•         Manage end user communications for assigned clients

•         Coordinate actions with the Infrastructure Team on assigned clients

•         Occasional work at client premises

This is a full-time in office position with competitive benefits and compensation. We expect candidates to learn rapidly and progress upward in our organization. If you are looking for a professional IT career in a fun, fast paced environment with lots of opportunity for skill and career enhancement, please submit your resume.