What are the responsibilities and job description for the Sales Representative position at Lawn Doctor Altoona / Johnstown / Bedford County?
Position: Inside Sales Representative
Location: Altoona, PA
Employment Type: Full-time
Compensation: Base salary commission
About Us:
Lawn Doctor is a trusted provider of professional lawn care services, dedicated to helping our customers achieve and maintain healthy, beautiful lawns. With a focus on customer satisfaction and environmentally responsible practices, we serve both residential and commercial customers.
Job Summary:
We are seeking a motivated and results-driven Inside Sales Representative to join our team. This role involves engaging with both new and existing customers to promote our lawn care services, upsell additional solutions, and ensure customer retention. The ideal candidate is a skilled communicator who thrives in a fast-paced environment and has a passion for providing exceptional service.
Key Responsibilities:
Location: Altoona, PA
Employment Type: Full-time
Compensation: Base salary commission
About Us:
Lawn Doctor is a trusted provider of professional lawn care services, dedicated to helping our customers achieve and maintain healthy, beautiful lawns. With a focus on customer satisfaction and environmentally responsible practices, we serve both residential and commercial customers.
Job Summary:
We are seeking a motivated and results-driven Inside Sales Representative to join our team. This role involves engaging with both new and existing customers to promote our lawn care services, upsell additional solutions, and ensure customer retention. The ideal candidate is a skilled communicator who thrives in a fast-paced environment and has a passion for providing exceptional service.
Key Responsibilities:
- Customer Acquisition: Reach out to prospective customers through inbound and outbound calls, emails, and online inquiries to generate new sales.
- Customer Retention: Engage with existing customers to renew services, upsell additional packages, and address concerns to ensure loyalty.
- Needs Assessment: Listen to customer needs and recommend tailored lawn care services that address their specific challenges and goals.
- Sales Goals: Consistently meet or exceed individual and team sales targets.
- CRM Management: Maintain accurate and up-to-date records of customer interactions, sales activities, and service agreements in the CRM system.
- Product Knowledge: Stay informed about the company's lawn care services, pricing, seasonal promotions, and best practices to confidently answer customer questions.
- Collaboration: Work closely with the field service team and customer service representatives to ensure seamless service delivery and customer satisfaction.
Required Qualifications:
- Minimum of 1 year of experience in inside sales, telemarketing, or a similar role (lawn care or home services experience preferred).
- Minimum of 1 year of experience meeting or exceeding sales targets.
- Minimum of 1 year of experience working with sales CRM software like SalesForce, Hubspot, Jobber, or ServiceTitan.
- Strong interpersonal and communication skills, with the ability to build rapport quickly.
- Comfortable handling objections and turning challenges into opportunities.
- Proficient with MS 365 applications
- Valid Driver's License
- Clean Driving Record
- High school diploma or equivalent; additional education or training in sales is a plus.
Compensation and Benefits:
- 5% Commission on all New Sales
- Excellent Medical, Dental, and Vision Benefits
- 401K Saving Plan with Employer Match Contributions
- Flexible Spending Account
- Optional Life Insurance Plan
Why Join Us?
• Competitive base salary with uncapped commission potential.
• Opportunities for career growth and development within a supportive team environment.
• Ongoing training and resources to enhance your sales skills and product knowledge.
• A positive work culture that values your contributions and celebrates success.
• Competitive base salary with uncapped commission potential.
• Opportunities for career growth and development within a supportive team environment.
• Ongoing training and resources to enhance your sales skills and product knowledge.
• A positive work culture that values your contributions and celebrates success.
Earn up to $70,000 - $75,000 annually through a combination of base wage and commission
Salary : $70,000 - $75,000
