Office Assistant

Office Assistant – A Great Job At A Great Company! At Lawn Doctor, we have a very simple approach to our work – be safe, have fun and do what you can to change the world one lawn at a time. This is just one small example of how we’re different. We are a family-owned, local company with a great team who love what they do, respect the people they work with, and want to see each other succeed. It’s the kind of approach that allows us to lead the industry in customer satisfaction and retention. Lawn Doctor is looking for a highly organized and eager individual to join our team as an Office Assistant. Our office team is an integral part of both our customer service and our team’s operations. They engage with our customers helping to resolve issues and address needs. They also drive our business operations through managing routes, supporting marketing, and tracking information in our software. Lawn Doctor believes that employees who are given a chance to grow professionally will in turn help to grow a business. The ideal candidate for this position has a strong work ethic, is a self-starter, is a great communicator, positive/upbeat outlook, and is good working on computers. Actual work experience in the lawn care industry is highly desirable. Our Office Assistant must have THE FOLLOWING REQUIREMENTS:

• A "Servant's Heart" where customer service and helping people is a natural super power
• Good moral character including honesty and integrity
• A willingness to learn and an ability to independently manage responsibilities
• Good written and verbal communication skills
• Computer skills and an ability to learn our operational software
• Positive attitude
• Pass a drug test and background check

Candidates who will distinguish themselves will have some or all of the following experience:

• Customer service and problem-solving customer questions or issues
• Knowledge in supporting field technicians in a residential services business (lawn care or other trade)
• Working in an operational software to manage customer relationships

Lawn Doctor is an Equal Opportunity Employer.

www.lawndoctor.com/annapolis-md

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues promptly
• Manage phone/text/email communications, utilizing multi-line phone systems with professionalism and courtesy.
• Capture information and input and analyze data in our Operations Software
• Utilize computer skills to maintain records and assist with administrative duties
• Collaborate with team members to ensure efficient workflow and effective communication

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 32 – 46 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Administrative Assistants & Receptionists: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person

Salary : $20 - $21