What are the responsibilities and job description for the Office Manager: Sales, Customer, and Employee Relations position at Lawn Doctor of Stroudsburg-Bangor?
Benefits:
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable.
The following is a representative list of duties and responsibilities associated with this position:
- Flexible schedule
- Training & development
Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable.
The following is a representative list of duties and responsibilities associated with this position:
- Takes inbound call from customers and potential customers
- Makes outbound calls to follow up on estimates and ensure customer satisfaction
- Sells services over the phone
- Maintains customer data records
- Manage daily activities of Customer Service Representatives
Flexible work from home options available.
- All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
